FAQ

Q. Do you Test on animals? 

A. Absolutely not! We are against animal cruelty and we ensure that our suppliers are Against Animal Cruelty. We are happy to test on humans!

Q. How do you test your products?

A. We use a solid base shampoo which is rigorously tested to Quality Management System ISO9001.

We add our creative magic using only pure essential oils and all natural organic conditioners.

Our products have been tested by the most discerning of humans - the staff team of our well loved local organic health store and cafe, family and friends. 

Feedback is always welcome.

Q. Are your bars Vegan?

A. Yes.

Q. How do I use a shampoo bar?

A.  For best results we recommend rubbing the bar onto your wet hair. It's a nice firm bar so its easy-peasy to rub the bar on your firm scalp - for those with extra long hair, do the scalp first and then rub the bar down the length of the hair shaft. Massage in and rinse well. That's it. 

Your hair will probably feel a little different the first time you use it. If you have been using regular shampoo/conditioner for a while you can have some product build up and you might feel that on the surface. Our shampoos contain essential oils and conditioners that should coat and smooth your hair. 

Please let us know how you get on and ask for any advice ... we want our bars to be brilliant for everyone and are always aiming to improve.   

Q. How long does a bar last?

A. Generally the rule of thumb is that shampoo bars last three times as long as a bottle of shampoo. Given that you don’t need a separate conditioner we hope you save six plastic bottles. Its a hard bar and will have a good lifespan.

Q. How do I care for my bar?

A. All of our shampoo bars contain a high level of glycerin. This leaves a very fine film on your hair. The purpose of the glycerin is to pull moisture into your hair. Sometimes it works so well that it actually pull moisture from the air onto the bar! This is called glycerin dew and is a natural reaction.

To store your bar simply put it in a soap dish in a dry environment.

Please note this does not affect either the lifespan or quality of your bar! (It's real pretty though) 

 

Q. Do I need a separate conditioner? 

A. No. We do not recommend a separate conditioner. All our bars have either Argon oil or 100% Organic Shea butter. We have received feedback to say that using a separate conditioner can cause a build up of product. Please  give us your feedback!! 

Q. What ingredients do you use?

A. We use only pure essential oils for give product their scents and individual beneficial characteristics Lavender, Patchouli, Orange, Lemon, Rose, Tea tree, Eucalyptus, Peppermint, Spruce, Pine Oil.

We add 100% pure Shea Butter & Pure Moroccan Argon Oil.

Our colorants are all cosmetic grade Mica. 

We use a base product which we source from our suppliers whose manufacturing facility is certified to the Soil Association, Ecocert and NOP USDA, Kosher and Fair Trade standards and an Environmental Management System IS0 14001award. 

Base product Ingredients list: Aqua, Glycerin, Sodium Stearate, Sorbitol, Sodium Laurate, Sodium Laureth Sulfate, Sodium Chrloide,  Disodium Laural Sulfccinate, Titanium Dioxide, Stearic Acid, Lauric Acid, Pentasodium Penetrate, Tetrasodium Etidronate, Polyquarternium 7, Aloe Barbadenis Leaf Juice Powder, Sodium Benzoate.

Q.  Do your bars contain Sodium Laurel Sulphate?

A. NO - our bars contain Sodium Laureth Sulphate. 

According to the campaign for Safe Cosmetics: Sodium Lauryl Sulfate (SLS) is actually the parent chemical that is modified to make Sodium Laureth Ether Sulfate (SLES). It’s created by reacting lauryl alcohol with petroleum or with coconut or palm oil. To derive SLES from SLS, a process called ethoxylation (in which ethylene oxide is introduced) has to take place. This process is key because it turns SLES into a safer, less harsh chemical than its predecessor.

Q. Do your bars contain silicone?

A. No

Q. How do you colour your shampoo bars?

A. We use Natural Mica sourced outside of India and approved to EU regulations. 

The Soapbox Project: Policy statement on Mica.

The word mica, from the Latin micare—to shine, flash, or glitter

In geology, mica refers to a group of metamorphic minerals formed from pre-existing rocks by exposure to extreme heat and pressures. Mica comes in many different forms due to the wide array of ways in which they can form within the earth. In fact, there are more than 20 different kinds of mica mineral!

For cosmetic use, they are ground to a fine powder and in their natural state have a wide range of colours. They are commonly dyed using either naturally occurring pigments such as iron oxide and with lab created pigment to stringent safety standards.

All of our Mica is natural and meets with EU standards.

The big concern about Mica is not the product itself which is considered to be extremely safe but the process of mining for it. According to a March 2018 report from the Switzerland-based nongovernmental organization Terre des Hommes (TDH), an estimated 22,000 children work in mica mines in India, where about a quarter of the world's supply is extracted.

At The SoapBox Project we cannot and will not support companies that exploit anyone, most especially children.

For this reason we insist that all of our Mica is sourced from outside of India and will not use it unless we have confirmed written assurance on source from our supplier. You can be assured our Mica is slave free.

 

Q. what about palm oil?

A. We are against the destruction of the habitats of Orangutans and deforestation. 

The Soapbox Policy statement on Palm oil Use

Under no circumstances will Soap Box Project Shampoo bars or any other of our products ever contain palm oil that puts the lives of Orangutans under threat. I myself as founder of the business could simply not have the destruction of their only two remaining habitats in Borneo and Sumatra on my conscience given the absolutely horrifying images that we have all seen. I would give up the business immediately if this were the case.

In addition to putting the habitats of Orangutans under threat, deforestation is the greatest sin of Palm Oil and must not be allowed to happen.

According to Green peace – their mission is not to ban palm oil but to stop deforestation:

"We are campaigning to end deforestation – not to end palm oil. Prohibiting the export of palm oil is not the same as ending deforestation. In fact, oil palms are very efficient crops in terms of land use [one hectare of oil palms produces more vegetable oil than any other crop, including soybean and sunflower]. If palm oil is banned, companies or governments might turn to other crops, which is also risky and could create problems elsewhere.” https://jakartaglobe.id/context/greenpeace-says-not-anti-palm-oil-only-fighting-deforestation

Palm oil is the highest yielding vegetable oil available, and alternatives require more land /consume more resources to produce.

 

Our Conditioning shampoo bars do not use palm oil as a base product.

They do contain ingredients which are derivatives of palm oil including stearic acid which is a vegan equivalent to the tradition rendered animal lard or “Tallow” used to harden soaps.  This is a natural product derived from the evaporation/condensation of oil to produce a hardened product and is extremely common especially in cleaning & beauty products including many well-known brands with a natural and environmental ethos.

At The SoapBox Project we source our ingredients with great care for the environment and can fully assure our customers that our product supplier uses only Certified Sustainable Palm Oil (CSPO) certified to the Roundtable on Sustainable Palm Oil (RSPO) Segregated (SG) standard as it is efficient, ethical and sustainable. www.rspo.org.

 All Palm derivative products are sourced from Papua New Guinea where there is no Orangutan population.

 Our suppliers are members of the Palm Oil Innovation Group (POIG). http://poig.org

This group includes members such as Greenpeace, WWF and leading palm oil producers. They engage directly with palm oil producers and suppliers to consider how to improve standards and feed more and more sustainable materials into supply chains and discuss with NGOs the ongoing development of this supply chain.

 

 

 

Q. How much does each bar weigh?

A. All of our bars are handmade and hand-cut in small batches so weight can vary slightly from bar to bar. The average weight is 70g